Question: A ticket counter expects customers to arrive at an average rate of 4 0 customers / hr . There are two service executives who can
A ticket counter expects customers to arrive at an average rate of customershr There are two service executives who can man the counter, but only one of them mans the counter at a time. The first executive can serve customers in an hour on average, and the second, customers in an hour. What would be the difference in the following characteristics of the queue when the two executives are manning the counter independently?
Hint: Calculate the values below separately for Server & Server and then compare
a Average length of the queue marks
b Average waiting time in the queue marks
c Average waiting time in the system marks
d Average utilization marks
e Average number of busy servers marks
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
