Question: A _ _ _ _ _ _ _ _ tracks the satisfaction of various constituencies who have a critical interest in and impact on the

A________ tracks the satisfaction of various constituencies who have a critical interest in and impact on the company's performance: employees, suppliers, banks, distributors, retailers, and stockholders.
Question content area bottom
Part 1
A.
competitive-perception scorecard
B.
customer-satisfaction scorecard
C.
repurchase-intentions scorecard
D.
customer-performance scorecard
E.
stakeholder-performance scorecard

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