Question: A _ _ _ _ _ _ _ _ tracks the satisfaction of various constituencies who have a critical interest in and impact on the
A tracks the satisfaction of various constituencies who have a critical interest in and impact on the company's performance: employees, suppliers, banks, distributors, retailers, and stockholders.
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Part
A
competitiveperception scorecard
B
customersatisfaction scorecard
C
repurchaseintentions scorecard
D
customerperformance scorecard
E
stakeholderperformance scorecard
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