Question: A U.S. company faced with spiraling (continuous and dramatic increase) costs in their customer care center recreated that service in Luxembourg at a fraction of
A U.S. company faced with spiraling (continuous and dramatic increase) costs in their customer care center recreated that service in Luxembourg at a fraction of the cost. This is an example of:
| a. | postponement | |
| b. | backward integration | |
| c. | forward integration | |
| d. | offshoring |
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