Question: a) Use BPMN to create a model of the process described above. Your model must represent the roles of those involved using pools and swimlanes

a) Use BPMN to create a model of the process described

a) Use BPMN to create a model of the process described above. Your model must represent the roles of those involved using pools and swimlanes and it must model decisions appropriately. You may create your model by hand and include an image of it, or use Visio and both insert an image and upload the Visio le. (15 marks)

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