Question: A user's computer has an infection that renders the computer system unusable as soon as it boots up . After calling the support phone number

A user's computer has an infection that renders the computer system unusable as soon as it boots up. After calling the support phone number for the system's antivirus software, the support technician gives the user a .iso file to help remove the infection. What will this file allow the user to do differently from removing the infection after the computer starts up?

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