Question: a) Using Chapter 4 on Needs Assessment as a guide, each team will design a needs assessment process for their training program, prepared to be

a) Using Chapter 4 on Needs Assessment as a guide, each team will design a needs assessment process for their training program, prepared to be carried out in client companies. This includes rationales and data collection tools for both a person and a task analysis

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2. In this chapter, the reader should reflect on the following concepts:

1. To provide an understanding of how emotions are regulated by the development of relationships between actors in a communication situation.