Question: a. Using the Balanced Scorecard methodology, identify key performance indicators for each of the four (4) perspectives Financial, Customer, Innovation and Learning, and Internal Business

a. Using the Balanced Scorecard methodology, identify key performance indicators for each of the four (4) perspectives Financial, Customer, Innovation and Learning, and Internal Business Processes. (4 marks) b. Nametso Senwelo, founder of Sunflower Desserts, reviewed performance her business and observed the following for the past financial years: High growth and low market share product offerings. She needs a lot of cash needs but is currently generating little cash She needs to increase the market share Give Nametso advise on how to grow her company's market share and turn it into a "Star" usinga. Using the Balanced Scorecard methodology, identify key performance indicators for each of the four (4) perspectives Financial, Customer, Innovation and Learning, and Internal Business Processes. (4 marks) b. Nametso Senwelo, founder of Sunflower Desserts, reviewed performance her business and observed the following for the past financial years: High growth and low market share product offerings. She needs a lot of cash needs but is currently generating little cash She needs to increase the market share Give Nametso advise on how to grow her company's market share and turn it into a "Star" using the BCG matrix. (6 marks) QUESTION 3 [10 MARKS] a. Distinguish between tangible and intangible resources for a brick moulding firm situated in Oodi village. (4 marks) b. Peter Drucker is quoted as having once said Culture eats strategy for breakfast. Outline the shared values, norms and beliefs have contributed to the success or failure of your organisations strategy? (6 marks)

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