$AV$ Corporate $-$ What's the problem? What $is$ the issue that needs $tobe$ addressed?

What's the cause? What $is$ the root $of$ the problem?

What are the relevant data? What information $is$ relevant $to$ the situation?

What actions were taken? What steps were taken $to$ address the problem?

Were the actions appropriate? Were the actions that were taken the best ones possible? Why $or$ why not?

Were there any consequences? What were the effects $of$ the actions that were taken?

Was anything overlooked? Was there anything that was not considered $or$ left out?