Question: A value proposition sometimes fails and drives switching behaviour for failure in any of three main areas: a . staff, service recovery, ethical problems b

A "value proposition" sometimes fails and drives switching behaviour for failure in any of three main areas:
a. staff, service recovery, ethical problems
b. serxicescape, convenience, quality
cemm product attributes, quality, service climate
d. mmpricing, convenience, competition
e mammbarranties, guarantees, service catastrophe
A "value proposition" sometimes fails and drives

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