a. What does Emotional Intelligence represent for you as a manager or employee? b.Is the Emotional Intelligence of employees important for employers to know and understand? Why or why not? c.What is your identified Emotional Intelligence? Were you surprised? How does your emotional intelligence connect to your performance in the workplace? d.Do you believe Emotional Intelligence is as important indicator as intellectual intelligence? Why or why not? e.Based on your score and areas of strengths and weaknesses, what areas might you want to focus on further developing that might directly impact your career and career development? Support your response with material from the text and external research.

(for an average EQ result, which reads: You have slightly above average EQ - with room to grow! You are likely sensitive to the emotional climate of the people around you when you and they - peers, friends, family and key clients - are under pressure. You are aware of the effect your behavior has on others. While you may be adept at tuning into others and their needs - you must remember your own. Don't be afraid to honestly communicate these difficult needs and feelings. This is one of the most important aspects of Emotional Intelligence: being able to skillfully air your grievances. Things to consider: What situations generally create pressure and stress for you? How are you handling these situations? What negative thoughts play over and over in your mind on a regular basis? Are these a true picture of reality? When you are trig gered emotionally, what are some of your less effective default behaviors? If you can learn to be more aware of when emotions are driving your behavior and stay calm in your high pressure moments, you will see a big increase in your Emotional Intelligence , which will lead to increased performance and more effective relationships - at work and at home!)

Answer rating: 100% (QA)

a Emotional Intelligence EI represents a crucial skill set for both managers and employees As a manager EI helps in understanding and managing emotion... View the full answer