Question: a. With diagram only describe a single channel, single phase. (5 marks) b. MINESCHO is considering opening a drive-through window for customer service in Tarkwa.

a. With diagram only describe a single channel, single phase. (5 marks) b. MINESCHO is considering opening a drive-through window for customer service in Tarkwa. Management estimates that customers will arrive at the rate of one every 60 minutes. The teller who will staff the window can service customers at the rate of one every 30 minutes. Assuming Poisson arrivals and exponential service, find i. Average waiting time in line. (3 marks) ii. Average waiting time in the system, including service. (3 marks) iii. What is the present level of service for a five-car limit? (9 marks) (Note: Use Equation Model 1)

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!