1. a- Write in your own words a summary describing the different experiences Amanda and Justin had?

b- In the case they mentioned mentoring and informal training so: What is mentoring? And what is informal training explain?

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2. a- List the skills that Amanda and Justin demonstrated on the job that contributed to their career advancement?

b- Can these skills be transferred to another job if they lose their current job? Explain

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3. Make a list of the things a person can do in a new job to make a good impression? (At least 5 things) 15 pts (mention 2 from the case and 3 from your own perspective)

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4. What are the takeaways after reading this case? What did you learn and how did it help you? (List at least 3 takeaways with explanation)

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PLEASE MAKE SURE THE ANSWER IS CORRECT 100%

CASE STUDY Amanda and Justin: Standout Performance Amanda was hired by a large, multinational food service company based in the United States. She had just received her degree in food service management and thought she would be assigned to one of the company's food service operations. Amanda made a positive impression on her first day in the training program. She was punctual, dressed professionally, and was very attentive to the program. She participated in sessions and interacted well with other trainees. At the social functions she networked well with man- agers and operators. By the end of the program, she decided that she might like to work 278 Part 3 Career Management in college relations instead of a food service operation. She saw herself doing everything from company presentations at college campuses, training new hires, and presenting recruitment plans and results at staff and management meetings. When she had her six- month progress review, she told her supervisor what she was thinking. She agreed that Amanda had the interpersonal skills to do the job and told her that she needed to rotate through several different functions where she could also demonstrate her time manage- ment, planning, and organizational skills. In these rotations Amanda would interface with customers, operations managers at the units, potential hires, and coworkers in the college relations department. Amanda proved herself through this opportunity and continued to be offered different responsibilities based on her reputation and results. Within six years, Amanda was director of college relations for one of the units. Her plan was to be promoted in a few years to assistant director of corporate college relations responsible for recruiting for all U.S. operations and then on to a director's and vice president's job. She was well on her way. Justin joined a small, new Voice over Internet Protocol company. There was no formal training or mentoring program at the company. Training and assimilation to the company took place through informal training and mentoring. Justin was assigned a peer to shadow and spend time with. He learned about the company's culture and policies and about the different types of assignments that could be available to him if he did a good job and created a positive impression at work. By shadowing his coworker, he became familiar with different jobs. Eventually he started to fill in for his coworker and gained experience in different areas. In the process, Justin built relationships with employees at all levels of the company. He found that in this less structured environment he needed to focus on practic- ing his time management, planning, and organizational skills. His career path was less structured than Amanda's, but Justin enjoyed a series of successful career moves at the company, including two promotions