According to class discussion and our text, "Key Performance Indicators" (commonly kne in industry as KPts) are measures that provide scores of how well a company is perform? relative to its objectives.KPI examples include Brand Awareness, Engagement, Sales, Market Share and Quality Control. You'll recall that class we learned the importance of, how to survey, and calcul, Net Promoter Scores in class. That simple formula was:Promoters minus DetractorsRO.(Refum on finvestment)(Total Cost / Total Impressions) multiplied by 1,000What You Get minus What You GheBrand Loyalists minus Non-Brand UsersReach X Frequency