Question: According to Mintzberg ( 1 9 8 9 ) , effective management involves 1 0 essential skills in 3 categories: interpersonal, informational, and decisional roles.

According to Mintzberg (1989), effective management involves 10 essential skills in 3 categories: interpersonal, informational, and decisional roles. With Mintzbergs framework in mind, recall the best managers youve worked with recently or in the past.
What made these managers particularly great at managing people?
What skills in each of the 3 categories do you think they were best at and why?
As you compare different managers and the essential skills that they were best at, how were they all similar or different?

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