Question: According to the _ _ _ _ _ _ _ _ , while advertising, sales, and promotions pour profits into your company, there will always

According to the

________,

while advertising, sales, and promotions pour profits into your company, there will always be some customer defection, which has the potential to grow larger.

Question

7

options:

bucket theory of marketing

iceberg principle of relationships

80 / 20

principle

service paradigm shift

echo principle of marketing

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