Question: According to the _ _ _ _ , while advertising, sales, and promotions pour profits into your company, there will always be some customer defection,

According to the ____, while advertising, sales, and promotions pour profits into your company, there will always be some customer defection, which has the potential to grow larger.
Group of answer choices
a. Bucket theory
b. Iceberg principle
c.80/20 principle
d. Service paradigm

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