According to the planning process described in the text, operational plans flow directly from $\_\_\_\_.$

$(2$pts$)$

Question $16-$ According to the planning process described in the text, operational plans flow directly from $\_\_\_\_.$

strategic goals

strategic plans

the organization culture

tactical plans

the organization's purpose

$17)$

Goals set for short$-$term issues are called $\_\_\_\_.$

$(2$pts$)$

Question $17-$ Goals set for short$-$term issues are called $\_\_\_\_.$

strategic

functional

tactical

autonomous

operational

$18)$

GE competes in industries ranging from medical devices, to financial services, to turbine engines. GE's mixed strategy is an example of $\_\_\_\_$ strategy.

$(2$pts$)$

Question $18-$ GE competes in industries ranging from medical devices, to financial services, to turbine engines. GE's mixed strategy is an example of $\_\_\_\_$ strategy.

long$-$term

corporate$-$level

functional

short$-$term

business$-$level

$19)$

Pallavi knows that if she is able to achieve the goals set by her manager, she is likely to receive a bonus. In this case, what does the setting of goals serve as for Pallavi?

$(2$pts$)$

Question $19-$ Pallavi knows that if she is able to achieve the goals set by her manager, she is likely to receive a bonus. In this case, what does the setting of goals serve as for Pallavi?

steps to carry out to achieve operational success

elimination of potential conflicts

a way to evaluate effectiveness

broad, long$-$terms ideals

a source of motivation

$20)$

Which of the following is a key element in the effective management of an organization?

$(2$pts$)$

Question $20-$ Which of the following is a key element in the effective management of an organization?

being manipulative

understanding the organizational hierarchy

being cognizant of the environment in which his or her supervisors operate

determining the alignment between the organization and the environment

authoritarianism

$21)$

Decision making is the process of $\_\_\_\_\_.$

$(2$pts$)$

Question $21-$ Decision making is the process of $\_\_\_\_\_.$

developing effective business plans based on the organization's environment

carrying out multiple courses of action as opposed to one

adopting one course of action as opposed to others

reviewing the finances of an organization

monitoring day$-$to$-$day activities and progress of an organization

$22)$

The Clippery is a dog grooming salon. Which industry segment is it most likely to operate in$?$

$(2$pts$)$

Question $22-$ The Clippery is a dog grooming salon. Which industry segment is it most likely to operate in$?$

wholesale

service

retailing

manufacturing

finance

$23)$

Management can best be defined as $\_\_\_\_.$

$(2$pts$)$

Question $23-$ Management can best be defined as $\_\_\_\_.$

the set of processes used to get members of the organization to work together

achieving organizational goals in an efficient and effective manner

The ability to be reliable and complete all tasks in a timely manner

making the right decisions and successfully implementing them

people working together to achieve a set of goals

$24)$

$.$ The expiration of a pharmaceutical drug patent allows generic drug makers to introduce the same chemical compound under a different name and at lower prices. This is an example of $\_\_\_\_$ for the developer of the original drug.

$(2$pts$)$

Question $24-.$ The expiration of a pharmaceutical drug patent allows generic drug makers to introduce the same chemical compound under a different name and at lower prices. This is an example of $\_\_\_\_$ for the developer of the original drug.

organizational opportunity

strategic limitation

entropy

organizational weakness

organizational threat

$25)$

The Women's National Basketball Association's coaches, managers, and players are $\_\_\_\_$ resources.

$(2$pts$)$

Question $25-$ The Women's National Basketball Association's coaches, managers, and players are $\_\_\_\_$ resources.

physical

financial

human

intellectual

information

$26)$

$.$ Microsoft outsources much of its code$-$writing functions to small firms. This is an example of big business turning to small business for $\_\_\_\_.$

$(2$pts$)$

Question $26-.$ Microsoft outsources much of its code$-$writing functions to small firms. This is an example of big business turning to small business for $\_\_\_\_.$

supplies

raw materials

capital

services

equipment

$27)$

The norm of $\_\_\_\_$ means determining whether the act is consistent with what most people would see as fair.

$(2$pts$)$

Question $27-$ The norm of $\_\_\_\_$ means determining whether the act is consistent with what most people would see as fair.

utility

virtue

rights

caring

justice

$28)$

$.$ Business$-$level strategy focuses primarily on $\_\_\_\_.$

$(2$pts$)$

Question $28-.$ Business$-$level strategy focuses primarily on $\_\_\_\_.$

the firm's competitive advantage$($s$)$

which markets to enter and how to use the firm's money, people, and ph