1. According to the PowerPoint presentation, Quality Management System is a collection of seven principles/relationships. List all seven of them. (1.0 point)

1	Customer Focus
2	Leadership
3	Engagement of People
4	Process Approach
5	Improvement
6	Evidence-Based Decision Making
7	Relationship Management

Select one of the seven Quality Management System principles/relationships listed in question 12. Research and describe how it impacts the Quality Management System. Cite the article you used to write your answer. Answer must be at least six sentences and no more than twelve sentences.