Question: ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization. This training program relates most closely with which of the following concepts?

Contingency anchor

Open systems perspective

Grounded theory

Organizational efficiency

Marketing principles

ACME Software Ltd has developed a training program to make employees

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