Action research refers to a change process based on the systematic collection of data and then selection of change actions based on what the analyzed data indicate. *

1 point

True

False

Selection and promotion policies have typically little impact upon cultural change. *

1 point

False

True

Which of the following expresses the core values shared by a majority of the organizations members? *

1 point

sustainable culture

subculture

strong culture

dominant culture

ethical culture

Refreezing is an optional step in the three-step model and is required only for some changes. *

1 point

False

True

Arshdeep Kaurs company, which she founded 11 years ago, has grown into a successful business. The culture of her company could be described as innovative and risk-taking. She would like to keep this culture alive as her company grows. Arshdeep has come to you for good advice on how to do this. You tell her that she can achieve her goal by *

1 point

restricting how much she delegates, so that she maintains control.

continuing to select employees who have the required knowledge and skills, and who will support her culture.

being results oriented, so that employees will know what is expected of them.

being more people oriented, so that employees will be more likely to respect her demands.

increasing the benefits package she offers to employees.

All socialization efforts are directed toward getting individuals to divest themselves of characteristics they held prior to joining the organization. *

1 point

True

False

Appreciative inquiry consists of four steps, one of which is discovery, where the strengths of the employees and the organization are the starting point to discovering what the organization does best. *

1 point

True

False

________________ is associated with creative potential? *

1 point

Your answer

In order to ensure a proper match of personal and organizational values at a time when the organization is undergoing tremendous change, Kendra is planning to place particular focus on the ________ process. *

1 point

refreezing

selection

cultural

recruitment

unfreezing

Organizational culture is typically established by *

1 point

the environment of the business.

the organizations founders.

the socialization process.

the actions of top management.

the selection process.

The understandings of how objects and ideas relate to each other are known as *

1 point

beliefs.

artifacts.

vision.

culture.

values.