Activity 7 BSBWOR404 1 What processes can be used by an organisation to monitor and identify variations in the quality of service provided? 2 Undertake your own research to obtain a job description. You could obtain one from an organisation where you have worked. You might find one in a human resources or management textbook. Your trainer/ assessor might provide you with one. There are many available on the internet. Complete this table. Job: Office manager (Example) Requirement Performance standard Example of a variation Example of a variation which is likely to have a which could have a minor impact major impact Example: The manager The manager onures that The manager records the The manager only records keeps a record of all all items are recorded daily amount spent on all those items which cost office expenditure with details of the date items without specifying more than $100 and of purchase, description the amount spent for forgets to record some of them/'s and amount each item, copanditure. spent