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Question $\frac{1}{13}$

A sales rep is talking to a prospect about his company's product. The prospect says she's been buying from a competitor for $10$ years and likes their product.

What should the rep do first?

Find out the price of the competitor's product to see if he can offer a special introductory price

Offer her a sample and ask her to contact him if she likes the product

$$ Ask her what she likes and dislikes about the competitor's product