Additional Case $2\mathrm{.}2$

You are the HR manager at Steel City, Inc., a firm that is considering going global in its product line and markets. The president realizes that this may require a reorganization. She wants to move into new international markets with minimum time and effort. She also wants to reduce management overhead and labor costs.

At the same time, employees have been complaining about their work. Jobs are repetitive, and employees don't know how their work fits into the big picture. The president wants to provide employees with satisfying work, autonomy, and a performance$-$based pay system. She wants to give them as much control as possible and remove layers of management.

Refer to Additional Case $2\mathrm{.}2.$ The president is discussing the use of teams in the company. Given the company direction and the president's goals, you should recommend:

$$ ISO $9000-$based teams.

self$-$managed work teams.

quality circles as a type of problem$-$solving team.

that she implements special project teams.