Address the following questions

1. Explain how software, technology and equipment has improved the systems for Argos five-year transformation program. Please be explicit in your response.

2. Identify two outstanding challenges that remain with respect to customer relationship management for our gross five-year transformation program. Please be explicit in your response.

3. Describe two types of innovations that are gross utilized with respect to materials management and handling in their supply chain process for the five-year transformation program.

4. People have always been considered vital ingredients in any successful enterprise supply chain. Discuss how the employee training programs in our gross five-year transformation program assisted in optimizing employee participation and effectiveness.

Please provide references for each question asked.