Question: Advances in technology: A . B . have dramatically changed health care, but have not changed retailing. have failed to change the level of customer
Advances in technology:
A
B
have dramatically changed health care, but have not changed retailing. have failed to change the level of customer interaction with an organization.
C have had only a limited impact on services.
D have impacted the manufacturing sector only.
E have had a dramatic impact on customer interaction with services and with products.
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