IT is described as an enabler/facilitator of competitive advantage, organizational effectiveness, and organizational efficiency. As a competitive
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IT is described as an enabler/facilitator of competitive advantage, organizational effectiveness, and organizational efficiency. As a competitive tool, IT can differentiate an organization’s products, services, and prices from its competitors by improving product quality, shortening product development or delivery time, creating new IT-based products and services, and improving customer service before, during, and after a transaction. Search the Internet and find several examples of companies in the industry where you plan to work that have achieved a competitive advantage through IT.
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Supervisory Management The art of ispiring, Empowering and Developing people
ISBN: 978-1285063003
9th edition
Authors: Donald C. Mosley, Jr. Donald C. Mosley, Paul H. Pietri
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