Aflac inc. is an American insurance incorporation that is known to be the largest provider of supplemental insurance in USA. However, Aflac is also to known to have a high employee turnover rate, by which 15% of employees stick around for an average of one year and then resign. This issue had negative results on the incorporation, by which a higher budget had been allocated for recruitment, training and development of employees. Su, who is the human resource manager at Aflac, wanted to understand the reasons that lead to this high turnover rate, so she conducted a series of personal face to face interviews with a sample of 20 employees, out of the 100 that resigned. Her research sample was chosen a randomly from a list that she was provided with. Su made inferences after the analysis of these interviews, and came up with conclusions in this regard. She realized that most of the employees, who left, felt they were felt no engagement at work. That is, they did not feel passionate about their jobs, and had no sense of commitment towards the organization. Delving deeper into the sense of lack of engagement, she found some causes among which are the rigidity in dealing with employees and lack of adequate communication that occurs at Aflac. Su wrote a proposal to submit to Aflac’s headquarters about this issue. Her proposal included an action plan that would alleviate this issue in case the headquarters were interested in that. In addition, she proposed to repeat the study after a year, if changes in some practices at the company occurred.

What was the purpose of the research carried out by the Su? * Evaluative Exploratory Explanatory Descriptive

Identify the research strategy that has been used in the given. * Experiment Case study Grounded theory Archival research

Which methodological research design was implemented? * Multi method Qualitative Quantitative Mixed

What was the type of sampling used? * Probability sampling Non probability sampling Representative sampling Non representative sampling

What was the sampling technique used? * Haphazard Cluster Simple random method Systemic

What is the approach do you propose that the Su should use? * Mixed Inductive Deductive Abductive

What is the philosophy that underpins this research? * Post modernism Interpretevism Positivism Pragmatism

What was the time horizon used? * Snapshot Longitudinal Cross sectional Two of the listed options.

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Purpose of the Research Sus research had the purpose of understanding the reasons behind the high turnover rate at Aflac Inc The research aimed to unc... View the full answer