Question: After analyzing shopping cart data (using data mining technique), Wal-Mart changed layouts and shelves of diapers and beer. Finally, Wal-Mart had lots of profits. This

After analyzing shopping cart data (using data mining technique), Wal-Mart changed layouts and shelves of diapers and beer. Finally, Wal-Mart had lots of profits. This is an example of _ in business process management.

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