Question: After completing a situation analysis, businesses set performance objectives to identify their company's short- and long-term goals. This identification process helps businesses develop strategies for
After completing a situation analysis, businesses set performance objectives to identify their company's short- and long-term goals. This identification process helps businesses develop strategies for taking the actions needed to meet their objectives.
Instructions
- Conduct research on Best Buy's organizational performance objectives in the following areas:
- Sales
- Satisfaction of Publics (customers, suppliers, employees, stockholders, and government)
- Image(s) or Positioning(s)
- Use course content and your research to answer the following questions regarding Best Buy's objectives for the current fiscal year:
- Identify the company's sales objective(s) for this year and evaluate its/their importance to the company's success.
- Identify the company's satisfaction of publics objectives for this year in each of the following areas, and evaluate their importance to the company's success:
- Customer satisfaction objectives
- Earning objectives for stockholders
- Supplier relationship objectives
- Employee relationship objectives
- Identify the company's image (positioning) objective(s) for this year and evaluate its/their importance to the company's success.
- Based on what you researched answer the question, "How is business at Best Buy?" Support your rationale.
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