Question: After completing the IHI Open School Course, QI 1 0 5 Leading Quality Improvement, answer the following: What did you learn about change psychology that

After completing the IHI Open School Course, QI

105

Leading Quality Improvement, answer the following: What did you learn about change psychology that impacts an organization's quality improvement efforts? What impact might a leader's style have on individuals' resistance to change? As a leader, how would you use this information to assist with change efforts?

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