Question: After defining a problem . The next step in the problem solving decision making process should be A Clarify the issue or problem in order

  1. After defining a problem . The next step in the problem solving decision making process should be

A Clarify the issue or problem in order to grasp the situation

B Use Five - Why analysis

C Institute a temporary to keep things moving

D Define what the outcome should be

  1. Which of the following is not strategies for helping people think creatively

A Idea vending

B idea attribution

C listening

D Avoiding risk

  1. Which of the following functions is not correct . when problem solutions lead to process or products or services improvement

A Costs decrease

B Customer dissatisfaction

C The probability for success improves

D Competitiveness improves

  1. Which of the following is not in the decision making model

A Monitoring and adjusting

B Develop and implement a countermeasure.

C Implementing

D Choosing the best alternative

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