Question: After each training session, the training and development office at Avondale Industries asks participants to complete a survey. Feedback from the participants helps the trainers

After each training session, the training and development office at Avondale Industries asks participants to complete a survey. Feedback from the participants helps the trainers evaluate the effectiveness of the training, make improvements, and plan for future courses. The surveys always ask participants if they found the training relevant and engaging. Why are positive trainee reactions important to the trainers and the company?

a) If employees have a positive experience, they are more likely to be motivated to use what they have learned on the job.

b) Positive feedback makes the trainers feel that the training is worthwhile and that participants will react the same way when asked to participate in training again.

c) The trainers need to know that the training is well received before assessing other aspects of the training.

d) Receiving positive feedback is as important to the trainers as it is to any other employee in the company; everyone wants to feel they have done a good job.

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