Question: After reading chapter 11 in your textbook, Managing for Quality and Performance Excellence , please answer the review questions below. 1. What is a strategy?

After reading chapter 11 in your textbook, Managing for Quality and Performance Excellence, please answer the review questions below.

1. What is a strategy? What does a good strategy provide for an organization?

2. Explain the elements of a typical strategic planning process.

3. What factors are examined in an environmental assessment?

4. List and explain the seven management and planning tools.

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