Question: After reading Chapter 5 (Diagnosing) in the course text, take a further look at Application 5.1 (Steinway & Sons) starting on page 95 and discuss

After reading Chapter 5 (Diagnosing) in the course text, take a further look at Application 5.1 (Steinway & Sons) starting on page 95 and discuss the following: What are some of the outputs in this case? How would you describe this organization's current effectiveness?

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