Question: After reading chapter 6 , consider how environmental factors affect how you feel and act. Think of one place where you feel rushed and one

After reading chapter

6,

consider how environmental factors affect how you feel and act. Think of one place where you feel rushed and one where you linger. Describe the following about each place:

How is the furniture arranged?

What kind of lighting is used?

What sort of music is played, and what other sounds are there?

How comfortable is the furniture for sitting or lounging?

What colors and art are there?

Why do you think these environmental factors affect you the way they do

?

How do businesses use the knowledge of nonverbal communication to their advantage?

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