After reading extract above please answer the questions above. 3.1. IS 10 MARKS, 3.2. IS 10 MARKS PLEASE ALLOCATE ANSWERS BASED ON MARK ALLOCATION.

QUESTION THREE

3.1 Examine the problems associated with the traditional file processing system and the advantages of developing a database management approach to managing the data resources of a business, compared with a file processing approach. (10 MARKS)

3.2 Critically discuss the application and benefits of electronic databases and other software such as spreadsheets to the organisation. (10 MARKS)

10.1.2 BUSINESS INFORMATION SYSTEMS 202 [100] READ THE ARTICLE BELOW AND ANSWER THE QUESTIONS THAT FOLLOW: As of 2017, McDonald's was one of the world's largest restaurant chains. The company had its roots in a small fast-food joint started by two brothers named Richard James McDonald and Maurice James McDonald in San Bernardino, California in 1940. A businessman Ray Croc was associated with the rapid growth of the fast-food retail chain in the US and globally in the subsequent years. It took 33 years for McDonald's to open its first 10,000 restaurants. While it touched the 20,000-restaurant mark in mid-1996, the total surpassed 23,000 by the end of 1997. McDonald's Corporation had installed several Information Systems for the operational convenience of its employees and to help them in their decision making. It had implemented these information systems to store and leverage customer information, provide quick service to the customers, impart training to its employees, etc. These systems were used to make it more convenient for customers to buy food through electronic payments. Also, an effective customer relationship management strategy was implemented to retain customers. McDonald's used Information Systems to increase efficiency and deliver quality food to its customers with advanced technology so that the food would be fresher, tastier, and hotter each time they delivered it. The Information System was also leveraged to decrease the effort, cost, and time involved in the procedures. Source: CMS McDonalds (2013) Available at