Question: After reading Surviving SAP Implementation in a Hospital in the course packet, answer one of the following questions: Hernando Garcia, head of IT , said,

After reading Surviving SAP Implementation in a Hospital in the course packet, answer one of the following questions:
Hernando Garcia, head of IT, said, "Synapsis was not a technology project; it was a process redesign project." Elaborate this comment for different stakeholder groups.

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