After reading the Case Study at the end of Chapter 9 called Moving Beyond Data Access to Quality Improvement Action. Address, answer, and discuss the question and any correlated parts - in at least 850 typed words. Must be in YOUR OWN words, do not copy and paste from other resources online.

1. In a narrative format, discuss the key facts and critical issues presented in the case.

a.) Given this situation, what are the apparent barriers to using incident-reporting systems for QI? How can these barriers be overcome?

b.) What steps would you propose to engage both clinicians and QI staff in enhanced QI activities?

c.) As a leader in health care, how would you handle the problem and implement changes?

References:

Burns, L. R., Bradley, E. H., & Weiner, B. J. (2011). Shortell and Kaluzny's health care management: Organizational design and behavior (6th ed.). Cengage Learning