After thanking McDavis for the collecting the data, Larking asks the intern to do three things:

Calculate relevant distribution KPIs;

Compare the results to the TVG fulfillment goals; and

Identify the major problem areas and potential solutions.

$$Get busy with this,$$ says Larking. $$I want you to investigate the situation and report back to me on Monday.

Question $1.$Help McDavis with the analysis by calculating KPIs for $($a$)$ Unit fill rate; $($b$)$ Fulfillment accuracy; $($c$)$ Document accuracy; $($d$)$ On$-$time dispatch; and $($e$)$ Productivity.