You are providing consultancy services for a fictitious client of your choice, from the option below:

• A small business owner;

1) Company Choice: Evidence of company choice and approach in terms of meeting process and outcome. Existing IT Services Scoping: Development of an understanding of the company’s existing IT Services including discussion of their organisational approach to IT Service Strategy/IT Strategy.

2) Description of a new IT service.

3) Define the key service elements for the new IT service: Resources, Provider, Consumer, Benefits, Time

4) Demonstrate a good understanding of the DART Model to explain the process of co-creation (for the new IT service)

5) Demonstrate a good understanding of the Co-creation Framework to explain the process of co-creation (for the new IT service)

6) Professional presentation of the document, grammar, and referencing.

7) Explain value created using your understanding of the concepts.

Answer rating: 100% (QA)

SOLUTION 5 QUESTION 1 As a consultant I offer a wide range of services that can be of great ... View the full answer