Airlines Staff Case: LinkLinks to an external site.

Bernstein, E$.,$ & Buell, R$.(2016).$ Case Study: Can an Airline Cut $$Turn Times$$ Without Adding

Staff? Harvard Business Review Digital Articles, $28.$ Retrieved from

http:$//$search$.$ebscohost.com.ezproxy.peirce.edu$/$login$.$aspx?Links to an external site.

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Week #$3$:

Identify and Diagnose the Problem

Consider the following questions when identifying and diagnosing the problem:

Is there a difference between what is actually happening and what should be happening?

How can you describe the deviation, as specifically as possible?

What is$/$are the cause $($s$)$ of the deviation?

What specific goals should be met?

Which of these goals are absolutely critical to the success of the decision

Are there any ethical considerations?

Develop a diagram or flow chart to graphically illustrate the problem

Identify all of the stakeholders this problem impacts

Consider content in Chapter $3$ The Organizational Environment and Culture and Chapter $4$ Ethics and Corporate Responsibility

$2.$ Generate Alternative Solutions $(3)$ or more

Consider ready$-$made solutions or innovative solutions

Identify $3$ possible alternatives to address the problem

Conduct research on other companies and the alternatives they implemented to address the problem.

Consider the content discussed in Chapter $15-$Innovating and Changing