Alejandro has been tasked with creating an effective team, and he knows he needs to focus on the context where his employees will be working. As he focuses on context, what are the key areas where he should focus?

• Leadership, structure, trust, evaluation, sufficient resources, and rewards

• The reason why the team has come together, the work they will be doing.

• Abilities of team members, diversity of team members, personality of team members

• Common purpose, specific goals, team efficacy

Mary Parker Folletts approach to conflict resolution built upon her Quaker background and training. She believed in

• constructive conflict, which would show whose ideas were better

  constructive consultation of equals rather than compromise, submission, or struggle

• a hierarchy of command that would quickly settle conflicts