Question: Alena heads up a team creating a new process for the shipping department of her company. She worked with external consultants and wrote a process

Alena heads up a team creating a new process for the shipping department of her company. She worked with external consultants and wrote a process asking the VP of shipping to review the process diagram and give opinions. Alena's team is at the

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knowledge stage of the KMS cycle.

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Alena heads up a team creating a new process for the

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