All of the following are examples of nonfinancial measures that could be used by a restaurant, except
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Question:
All of the following are examples of nonfinancial measures that could be used by a restaurant, except
average time to serve customers (from order taking to food on the table)
percentage of favorable customer surveys.
number of food orders returned to the kitchen each day
percent change in sales from the previous month
Which of the following would be a financial measure of performance?
Quarterly cash flows
Product defect rate
Customer satisfaction survey results
Percent of on-time deliveries
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