Alpha Beta Gamma is having difficulty getting large numbers of students to attend its special programs. As part of the problem$-$solving process, Alpha Beta Gamma is discussing why students are not attending, how long this has been a problem, and to what extent this poses a problem. All of this is discussed during which phase of the reflective thinking process? a$)$ define problem b$)$ generate solutions c$)$ identify criteria d$)$ implement solution e$)$ evaluation of solution implemented