Although it is relatively easy for rivals to implement process management tools, it is much more difficult and time$-$consuming for them to

Although it is relatively easy for rivals to implement process management tools, it is much more difficult and time$-$consuming for them to

understand the barriers to installing new operating activities.

combine the pursuit of financial objectives with the pursuit of its strategic objectives.

instill a deeply ingrained culture of operating excellence.

unify the managerial efforts behind improving operating practices as a commendable goal.

keep employees well$-$informed about the strides being made with continuous improvement.