Amazon came under fire in $2011$ when workers in an eastern Pennsylvania warehouse toiled in more than $100-$degree heat with ambulances waiting outside, taking away laborers as they fell. After an investigation by the local newspaper, the company installed air$-$conditioning. $($Kantor and Streitfeld, $2015)$

The tensions between Amazon and its warehouse employees came to a head during the Covid$-19$ pandemic. As demand for Amazon's services skyrocketed, so did employees' fear of the virus, dissatisfaction with the company's response, and anger at Jeff Bezos for not doing more to share the wealth $($Dickey$,2020).$ Needing to expand hiring in the face of employee protests, sickouts, and a union$-$organizing effort, Amazon raised wages and took steps to protect health $($masks$,$ taking temperatures, providing hand sanitizer and disinfectant wipes$).$ But it also fired activists who protested the company's failure to provide enough protection against Covid$-19.$ One Amazon vice$-$president was so incensed at the firings that he resigned in a very public protest $($Bray$,2020).$

Using terms you have learned from the text:

a$)$ What kind of management style led to workers protesting Amazon in this example? Explain in detail. $(3$ marks$)$

b$)$ Amazon had a response to the protests. Do you think this response would work in the long run? Explain in detail. $(5$ marks$)$

c$)$ What frame are you using to consider these questions? Explain in detail. $(2$ marks$)$