Amazon is a World leader in its operations. The case https://www.coursehero.com/file/60555574/Case-Study-Amazonpdf/ discusses several operations. In this question, you will pick any two operations from the case and

1. define Inputs, processes and outputs of those operations
2. define the key characteristics (4Vs) for the selected operations
3. Using Hayes and Wheelwright's 4 stage model of operations, define how does Amazon's Global Supply Chain operation contribute to the overall business strategy.
4. Using 4 Perspective model of operations strategy, discuss the key performance priority for the Procurement and fulfillment operations. (Pleases note that you need to concisely and precisely discuss each perspective - you can make assumptions based on the case information and your own knowledge about Amazon. However, your assumptions must be explicit and properly justified in the context of the case)

References:

References

https://www.open.edu/openlearn/money-business/business-strategy-studies/introduction-operations-management/content-section-2

https://www.koganpage.com/article/what-you-need-for-an-effective-operations-strategy

https://www.open.edu/openlearn/money-business/business-strategy-studies/introduction-operations-management/content-section-4.1

https://www.linkedin.com/pulse/4-vs-operation-management-philip-eshelby#:~:text=All%20operations%20processes%20have%20one,%2C%20Variety%2C%20Variation%20and%20Visibility.