AMAZON.COM, INC. 5 points CONSOLIDATED STATEMENTS OF OPERATIONS (in millions, except per share data) Year Ended December 31, Actual 2019 2020 2021 Net product sales $160,408 $215,915 $241,787 Net service sales 120,114 170,149 228,035 Total net sales 280,522 386,064 469,822 Cost of sales 165,536 233,307 272,344 Gross Margin 114,986 152,757 197,478 Operating Expenses: Fulfillment 40,232 58,517 75,111 Technology and content 35,931 42,740 56,052 Marketing 18,878 22,008 32,551 General and administrative 5,203 6,668 8,823 Other operating expense (income), net 201 (75) 62 Total operating expenses 100,445 129,858 172,599 Operating income 14,541 22,899 24,879 Interest income 832 555 448 Interest expense (1,600) (1,647) (1,809) Other income (expense), net 203 2,371 14,633 Total non-operating income (expense) (565) 1,279 13,272 Income before income taxes 13,976 24,178 38,151 Provision for income taxes (2,374) (2,863) (4,791) Equity-method investment activity, net of tax (14) 16 4 Net income $11,588 $21,331 $33,364

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To analyze the financial performance of Amazoncom Inc over the threeyear period from 2019 to 2021 ba... View the full answer