Question: An air - conditioning repair department manager has compiled data on the primary reason for 4 1 service calls for the previous week, as shown
An airconditioning repair department manager has compiled data on the primary reason for service calls for the previous week, as shown in the table.
Job
Number Problem
Customer Type Job
Number Problem
Customer Type Job
Number Problem
Customer Type
FC FR OC
WR NC OC
WC OR WR
NR NC WC
NR OC NR
WC NR NR
OC OR FR
NR NR WC
WR OR NR
WR OR OC
OR FR OR
OC WC OR
NR NR OR
WR OR
Click here for the Excel Data File
Key: Problem type: Customer type:
N Noisy C Commercial customer
F Equipment failure R Residential customer
W Runs warm
O Using the data, prepare a check sheet for the problem types for each customer type.
Residential customer type
Odour
Noisy
Failed
Warm
Totals
Commercial customer type Odor
Noisy
Failed
Odor
Warm
Totals
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
