Question: An air - conditioning repair department manager has compiled data on the primary reason for 4 1 service calls for the previous week, as shown

An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table.
Job
Number Problem/
Customer Type Job
Number Problem/
Customer Type Job
Number Problem/
Customer Type
301 F/C 315 F/R 329 O/C
302 W/R 316 N/C 330 O/C
303 W/C 317 O/R 331 W/R
304 N/R 318 N/C 332 W/C
305 N/R 319 O/C 333 N/R
306 W/C 320 N/R 334 N/R
307 O/C 321 O/R 335 F/R
308 N/R 322 N/R 336 W/C
309 W/R 323 O/R 337 N/R
310 W/R 324 O/R 338 O/C
311 O/R 325 F/R 339 O/R
312 O/C 326 W/C 340 O/R
313 N/R 327 N/R 341 O/R
314 W/R 328 O/R
Click here for the Excel Data File
Key: Problem type: Customer type:
N = Noisy C = Commercial customer
F = Equipment failure R = Residential customer
W = Runs warm
O = Using the data, prepare a check sheet for the problem types for each customer type.
(1) Residential customer type
Odour
Noisy
Failed
Warm
Totals
(2) Commercial customer type Odor
Noisy
Failed
Odor
Warm
Totals

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